Domain registration fees are non-refundable once the domain is successfully registered. In case of registration errors caused by our system, we will either correct the error or issue a full refund.

We offer a 30-day money-back guarantee on all hosting plans from the date of purchase. To request a refund, contact our support team at hello@codexcool.com within 30 days.

Refund eligibility for additional services such as SSL certificates, website migration, or add-ons will be determined on a case-by-case basis. Services that have already been delivered or used may not qualify for a refund.

Approved refunds will be processed within 7–10 business days to your original payment method. Please note that bank or payment gateway processing times may vary.

For any questions about your purchase or refund requests, our support team is available 24/7 at hello@codexcool.com.